If you have been directed to setup a Remote Assistance session by one our engineers, please follow these steps and enter the Session ID number when prompted.
Please note that you will require administrator rights on your computer to use this Remote Assistance tool. At this time unfortunately we only support Microsoft Windows.
- Download the client here: assist.zoho.com/install-customer-plugin (http://assist.zoho.com/install-customer-plugin)
- Install the client that you have downloaded